In addition to the multi family properties which supported REMA during it initial stages of operation, the company has also gained valuable experience and proven its ability to manage other types of real estate investments including commercial office buildings condominium homeowners associations, the conversion of apartments to condominiums, the conversion of hotels to apartments, and short term rental facilities.
WHY REMA? When selecting a property management company, an owner or investor asks this vital question: who can maximize rental income and reduce operating expenses with the least amount of rise? The following are areas in which REMA has proven itself as a management company. These strengths will facilitate a smooth transition in management of your property as you turn the management of your property over to REMA, Inc.
1) PERFORMANCE OF PROPERTIES - REMA, Inc. has managed many properties for more than 20 years. REMA managed properties have consistently performed better than the market averages regardless of the market conditions. The long term nature of REMA`s clientele and the references given by them attest to this success
2) STABILITY - At REMA, we strive to keep a stable environment. Several resident managers have been working with the company from six to ten years. All of the properties managed by REMA, Inc. have had stable and increasing cash flow for many years. REMA is able to provide growth opportunities for its employees. REMA is able to obtain the services of many resident managers because of good reputation and potential growth that is available.
3) RELIABILITY OF PROJECTIONS - REMA takes pride in making reliable forecasts and projections. Each year before the budgets are prepared, the market conditions are analyzed and recommendations concerning rent increases and marketing strategies are presented to the owner.
4) STRENGTH AND DIVERSITY OF STAFF EXPERIENCE - The two principals involved in REMA, Inc. are Dale Longhurst, and Sue Cazier. Dale has been a Certified Property Manager since 1985 and has had 20 years experience and worked for Prowswood and Emerson Realty & Management. Sue has had 15 years experience working with some of the countries largest management companies including: MSI (now AIMCO), Sentinel Real Estate and Pinnacle Realty Management Company.
5) MARKETING AND ADVERTISING - Average occupancy on currently managed properties is 97.5%. REMA has aggressively increased rental rates to created value for the property owner. The principles at REMA meet with the owners and create a mission statement and a list of objectives and priorities for each property. The management and marketing strategies for the year is then based on the owners goals and objectives.
6) CONTROL - Timely financial reports provide property managers with vital information regarding the performance of the property. REMA provides rent rolls, delinquency reports, vacancy reports, income statements with budget comparisons, balance sheets and a variety of cash disbursement reports. REMA`s property managers are trained in integral financial matters.
7) CONFLICT OF INTEREST AND FEES - Many property management companies boast that they have only one fee, but many times there are hidden costs such as training and conference fees, additional oversight manager fees and maintenance costs charged through a subsidiary of the management company. REMA has only one fee. If there are any services which can be combined to bring savings to the properties, these savings are passed through directly to the property owners.
8) TRAINING AND HIRING MANAGERS - REMA carefully screens managers before they are hired. Each REMA manager attends monthly goal meetings, during which they set goals for their property, and are instructed in regard to important property management principles. REMA employs a property instruction manual, and has regular training sessions with managers both on and off the properties.
9) FLEXIBILITY - MANAGEMENT STYLE AND PHILOSOPHY - At REMA we strive to keep both our employees and tenants satisfied. If either of these become discontent, it will later become an additional cost to the property. Resident questionnaires which gauge tenant satisfaction are distributed annually, and more often if needed, to help us keep abreast of the quality of service we are providing through our on-site personnel.
10) REPORTING - We provide a complement of reports to keep you as an owner well informed of all events occurring on your property. Weekly occupancy reports, weekly inspection forms, monthly profit and loss statements, shopping reports, market surveys, resident and employee questionnaires, are some of the reports sent to owners on a regular basis. Forms used on site consist of leases, traffic reports, maintenance requests and reports, applications to lease, etc. Constant follow up by seasoned property managers keep the properties returning an optimal return to our customers.